Questions For Us?

If you don’t find the answers you’re looking for, call or text us at +1 (833)3-LOOPIE or +1(833) 356-6743 or email us at support@loopie.io.

Questions For Us?

If you don’t find the answers to your questions in our FAQ, email us support@loopie.us or call or text us at (833)356-6743.

Residential FAQ

Our drivers will bring two complimentary Loopie duffel bags when they arrive to pickup your order. If your laundry cannot fit inside the quantity of bags ordered you may be subject to additional charges.

We currently offer our services in Seattle WA, Bellevue WA, Portland OR, Denver CO, Austin TX, Chicago IL, Washington D.C. with more areas coming soon!

Loopie is proud to offer dry cleaning in select markets. As of now those markets are Austin, TX and Denver, CO. Please check back for further updates.

Our drivers take care to pickup during your selected time slot so you know when to expect us. Feel free to leave your order at your doorstep or transfer to your driver when they arrive.

Yes. Settings are applied on a per order basis, so if you need items washed separately simply place another order with your desired time slot and wash settings!

Try not to overstuff your duffle; if you can zip it shut completely we’ll wash it! Otherwise, you may be charged for an additional bag.

Look out for a color coded tag on the side of your duffel bags. This tag helps our washers and drivers tell orders apart and keeps your socks safe and sound!

Commercial FAQ

Upon pickup, our driver will bring 1 standard and 1 large duffel to find the perfect duffel size for your laundry needs.

We currently offer our services in Seattle WA, Bellevue WA, Portland OR, Denver CO, Austin TX, Chicago IL, Washington D.C. with more areas coming soon!

Nope there is no contract needed, simple as that!

Yes, we can set up a schedule that works best for your business. This way you don’t have to place an order every week so you can focus on your business.

Everything in the same bag are washed together. If you need items washed separately, simply place another order.

Unfortunately we do not provide bleach at the moment.

Hotel FAQ

You may request for Loopie Duffels at the front desk, if they do not have them our drivers will bring the duffels upon pickup. You may leave items in an alternate bag (upto 13-gal) and leave at the front desk.

No matter which hotel you are staying in, if it’s in our service area, you can order Loopie!

We currently offer our services in Seattle WA, Bellevue WA, Portland OR, Denver CO, Austin TX, Chicago IL, Washington D.C. with more areas coming soon!

Our drivers take care to pickup during your selected time slot so you know when to expect us. Feel free to leave your order at the front desk or transfer to your driver when they arrive.

Yes. Settings are applied on a per order basis, so if you need items washed separately simply place another order with your desired time slot and wash settings!

Look out for a color coded tag on the side of your duffel bags. This tag helps our washers and drivers tell orders apart and keeps your socks safe and sound!