Your First Loopie Pickup

Here’s what to expect from your first

pickup experience.

Your First Loopie Pickup

Here’s what to expect from your first pickup experience.

Two Ways for Your First Pickup

Loopie Duffel

PREFERRED

Loopie Duffel

ALTERNATIVE

Everything placed in the same Loopie duffel is washed together, so if you wish to separate items, please order multiple bags. Loopie bases the charges on the number of Loopie duffels filled, and if there is a difference in the number with what you ordered, we will contact you before proceeding with the order.

What do our bags look like?

How big are the Loopie duffels?

Not all surprises are good! With Loopie, you'll get a text notification during the following:

Not all surprises are good! With Loopie, you'll get a text notification during the following:

Watch how your first pickup experience will go, explained by our very own CEO, John Lee.

Need Help?

If you have any questions or need help with your order, use the in-app messaging for live support, reach out to us at (833) 356-6743, or email us at support@loopie.io. We’d love to help you so you can have the best experience possible!

FAQ

Our drivers will bring two complimentary Loopie duffel bags when they arrive to pick up your order. If your laundry cannot fit inside the quantity of bags ordered you may be subject to additional charges.

Our standard Loopie Duffel has a capacity of 13 gal., holding up to 20lbs or laundry, ~1-2 loads of laundry!

We currently offer our services in Atlanta, Austin, Chicago, Dallas, Denver, Portland, San Diego, Seattle, Washington D.C. and more areas coming soon!

Our drivers take care to pick up during your selected time slot so you know when to expect us. Feel free to leave your order at your doorstep or transfer to your driver when they arrive.

Yes, each bag is washed as one load. If you prefer to have your items washed separately, simply put them in different duffel bags.

Wash: Warm (default) / Cold / Hot
Dry: Regular (default) / Delicate
Detergent: Dropps Clean Scent (default) / Lavender Eucalyptus / Unscented / Fresh Scent Sensitive Skin
You can also provide your own detergent!

You can select the wash and dry settings of each duffel bag simply noting your preferred option on the notecard located on the side pocket of the bag.

If you can zip the bag shut completely we’ll wash it! Otherwise you may be charged for an additional bag.