So I just moved into the city a week ago, and this is my first time using them, but I already felt compelled to leave a review, which I rarely do. When I got my clothes back almost exactly 24 hours later, not only do I see everything is packaged neatly in their bags, but I see 25 bucks that I left in my pocket tucked in with the bands. They totally didn’t have to do that and I wouldn’t have known the difference, but now they have a loyal customer for sure.